Cookie Policy

Last updated: 13th November 2020

Cookie Policy

This Cookie Policy explains how Dataface Ltd ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our Dataface applications (the "Service").

This policy should be read alongside our Privacy Policy and Terms and Conditions.

1. What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies set by the website owner (in this case, Dataface Ltd) are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies".

2. Why We Use Cookies

We use cookies for the following essential purposes:

Authentication: To keep you logged in and verify your identity
Security: To protect against unauthorised access and maintain session security
Functionality: To remember your preferences and settings within the application
Performance: To ensure the Service operates correctly and efficiently

Important: Our Service requires cookies to function properly. We do not use cookies for marketing, advertising, or tracking purposes.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of our Service. They enable you to log in, navigate around the site, and use its features. Without these cookies, services you have asked for cannot be provided.

Examples include:

Session cookies that keep you logged in
Authentication tokens
Security cookies that help protect against unauthorised access
Load balancing cookies that ensure proper distribution of requests

3.2 Functional Cookies

These cookies allow our Service to remember choices you make (such as your username, language preferences, or customisation options) and provide enhanced, more personal features.

Examples include:

Cookies that remember your login preferences
Cookies that store your application settings
Cookies that remember which pages or sections you have accessed

3.3 Performance Cookies

These cookies collect information about how you use our Service, such as which pages you visit most often and if you get error messages from web pages. These cookies don't collect information that identifies you personally.

Examples include:

Cookies that help us understand how users interact with the Service
Cookies that help us identify and fix technical issues
Cookies that help us improve the performance of the Service

4. Cookie Duration

We use two types of cookies:

Session Cookies: These are temporary cookies that are deleted when you close your browser. They are essential for the basic functionality of our Service.
Persistent Cookies: These remain on your device for a set period of time or until you delete them. They help us remember your preferences and settings for future visits.

5. Third-Party Cookies

We do not currently use third-party cookies for marketing or advertising purposes. Any third-party cookies that may be present are limited to:

Essential services required for the technical operation of our hosting infrastructure
Security services that help protect against malicious activity

We do not have control over third-party cookies and recommend you check the privacy policies of any third-party services.

6. Managing Your Cookie Preferences

Most web browsers allow you to control cookies through their settings preferences. However, please note:

Disabling cookies will prevent our Service from functioning properly
You may not be able to log in or access certain features
Your preferences and settings may not be saved
The security of your account may be compromised

Browser Settings

You can set your browser to:

Accept all cookies
Notify you when a cookie is issued
Not receive cookies at all

Please refer to your browser's help documentation for specific instructions on managing cookies.

7. Mobile Applications

Our mobile applications may use similar technologies to cookies to store information locally on your device. This information is used for the same purposes as described above - to ensure functionality, security, and performance of the Service.

8. Data Protection

Any personal data collected through cookies is processed in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR).

We implement appropriate technical and organisational measures to protect cookie data from unauthorised access, alteration, or disclosure.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

Your continued use of our Service after any changes to this Cookie Policy will constitute your acceptance of such changes.

10. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us by email at privacy_policy@dataface.uk.

You can also contact us regarding any concerns about our cookie practices or if you believe that our cookies are not being used in accordance with this policy.

This Cookie Policy is designed to comply with applicable UK and EU data protection and privacy laws. For specific legal advice regarding your rights and obligations, please consult with qualified legal counsel.